We use Copilot and ChatGPT to automate some of the AI process however for business application we are using Salesforce Agentforce which offers a versatile platform for launching various AI services.
Here are some of the AI services at Vertexware we can deliver using Agentforce:
-
Customer Service Automation: Deploy AI agents to handle customer inquiries 24/7 across multiple channels like web, mobile, WhatsApp, and Slack. These agents can provide instant responses, resolve common issues, and escalate complex cases to human agents
-
Sales Assistance: Create AI agents that assist sales teams by providing real-time insights, generating leads, and automating follow-ups. These agents can analyze customer data to offer personalized recommendations and improve sales efficiency
-
HR Support: Implement AI agents to manage HR tasks such as answering employee queries, scheduling interviews, and onboarding new hires. This can streamline HR processes and improve employee satisfaction.
